Support
We're here to help your big day go smoothly.
Email us at support@tiedtheknot.cloud and we'll get back to you within one business day.
Frequently asked
- How do guests RSVP?
- Publish your site and share the link. Guests RSVP from your public page — to the whole wedding or to a specific event if you've added a timeline.
- How do photos get into the gallery?
- Guests send photos to your connected Telegram bot, or you upload them yourself from the dashboard Photo Archive.
- Can someone help me manage the wedding?
- Yes — invite a co-owner by email from Settings → Team. They'll get a link to join.
- How do I unlock AI Design or the Live Previewer?
- Upgrade your wedding's plan from the Billing page; premium plugins unlock immediately.